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Shipping policy

Wheelix Shipping Policy

Last updated: Today

Thank you for shopping with Wheelix! We aim to deliver your order as quickly and safely as possible. Please review our shipping information below.


Order Processing Time

Once your order is placed, it will be processed within 1–3 business days.
Processing times may be slightly longer during high-volume periods, sales, or holidays.


Shipping Times

At Wheelix, we work with reliable fulfillment partners to deliver your items efficiently.

Estimated Delivery Time

  • Total delivery time: ~ 14 days (on average)

  • Transit/shipping time: 3–5 days

  • Processing & handling: Included in the 14-day estimate

Please note that shipping times are estimates and may vary depending on your location, courier delays, weather conditions, and customs (if applicable).


Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number. Tracking information may take 24–72 hours to update.


Shipping Areas

We currently ship to most countries worldwide. If shipping to your region is not available at checkout, please contact our support team for assistance.


Customs, Duties & Taxes

Wheelix is not responsible for any customs fees, duties, or taxes that may apply to international shipments. These charges are determined by your local customs office.


Lost, Delayed, or Damaged Packages

If your order is significantly delayed, arrives damaged, or appears lost in transit, please contact us at sunnywaveoriginal@gmail.com so we can assist you promptly.


Incorrect Address Responsibility

Please double-check your shipping address at checkout.
Wheelix is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.


Questions?

If you have any questions about our shipping policy or your order status, feel free to reach out to us:
📧 sunnywaveoriginal@gmail.com